When registering an account, we will ask the user to provide a valid email address and nationality of the user. The user's email address is used for the verification/notification process, while the nationality information is used in carrying out data collection, payment of contributions, or the use of services related to the origin of tourists.
User Accounts are created by the user or another party with the consent of the user and can only be used by the user and cannot be transferred to another person for any reason. We reserve the right to freeze the user account if we know or have sufficient reason to suspect that the user has transferred or allowed the user account to be used by another person. The security and confidentiality of the user account, including the registered name, electronic mail address, mobile phone number, payment details and the Payment Method that the user chooses, as well as the verification code is generated and sent by our system or the Payment Method Provider is entirely the user's personal responsibility. All losses and risks arising from the user's negligence in maintaining the security and confidentiality as stated are borne by the user. In such case, we will consider any use made through the user account as a valid request from the user. Users are expected to immediately notify us if they know or suspect that the user account has been used without the knowledge and consent of the user. We will take such action as we deem necessary against such unauthorized use.
All content in this application is made based on the conditions when content material is collected and can be processed from various sources that we have listed. Subsequent conditions may change at any time depending on unpredictable situations. Thus, we are not responsible for the accuracy of the content information in terms of actual conditions.
We only provide official application software on official digital marketplaces, such as Google Play Store or Apple Application Store that is used only on mobile phone or tablet devices. Downloading the application from a place other than the official digital marketplace and/or into a device other than a mobile phone or tablet is a violation of these terms and conditions and our intellectual property rights.
The application may be interrupted by cases beyond our control or authority ("Force Majeure") which is not limited to natural disasters, power failures, telecommunications disturbances, government policies, and others. The user agrees to release us from any demands and responsibilities, if we are unable to fulfill the instructions that the user gives through the application, either partially or completely.
Users can contact us through electronic mail, telephone number, or other communication media listed on the official LOVE BALI application. All User correspondence will be noted, recorded and stored for our archives.
Users can contribute through the application at the time of data collection independently or through the facilitator. Payment of contributions must take into account to the following: